Privacy Policy

Effective January 1, 2026

Marshalltown Concrete, marshalltownconcrete.com, support@marshalltownconcrete.com

What this policy covers

Marshalltown Concrete is a concrete contractor in Marshalltown, IA. This policy explains what information we collect when you use our website, what we do with it, how long we keep it and what you can ask us to do about it.

It covers every page on this site, from the home page to our service and city pages. You can read more about who we are on our about page.

Information you give us

When you ask for a quote or send a question through our contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the job and a description of the work, like a cracked driveway or a new patio.

Our contact form runs on an outside form service, so the details you enter pass through that service before they reach us. If you call or email us, we keep what you tell us so we can answer and follow up on your job.

We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.

Information collected automatically

Like most websites, ours collects some basic information when you visit. This can include your browser and device type, your general location based on your internet address, the pages you view, how long you stay and the site that sent you here.

We may use analytics tools to collect this, because it shows us which pages people find useful and where the site needs work. These reports describe visits in general and aren't used to work out who you are.

Cookies

Cookies are small files your browser saves so a site can remember your visit. Our site, our analytics tools and our form service may set them to keep pages working and to count visits.

You can block or delete cookies in your browser settings. The site will still work, though some features, like the contact form, may not behave as expected.

How we use your information

We use what you send us to:

Reply to your question or quote request and set up a visit to look at the job.

Schedule, carry out and follow up on the work you hire us for.

Keep records of past jobs, so we can answer questions about your slab or your warranty later.

Improve the website and understand which services people are looking for.

We don't sell your personal information, and we don't share it with anyone for their own marketing.

Who we share it with

We share information only when it's needed to run the site or do the job. That includes the companies that host our website, run our contact form and provide our analytics, and they can use it only to provide those services to us.

We may also share information if the law requires it, or to protect our business, our crew or our customers.

How long we keep it

We keep quote requests and messages for as long as we need them to answer you and handle any work that follows. If you hire us, we keep job records for as long as we need them for warranty questions, taxes and other business records.

Analytics data is kept by the analytics provider under its own retention settings. When we no longer need information, we delete it or remove the details that identify you.

Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it or to delete it. Depending on the state you live in, you may have other rights under that state's law, and we'll honor those requests where they apply.

We may need to confirm who you are before we act on a request, so we don't hand your details to someone else. If we have to keep something, like a record of work we did at your house, we'll tell you why.

Keeping your information safe

We take reasonable steps to protect the information you send us and limit who can see it. No website or email system is completely secure, so please don't send anything through the form that you'd want kept strictly private.

Children

This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our website or the tools behind it change. The current version will always be on this page.

How to raise a privacy concern

If you have a question about your information or want to make a request, reach out through our contact page or call us at (641) 354-2469. Tell us what you'd like us to do, and we'll reply within 1 business day.